CALL OR EMAIL US NOW - 1-888-306-6036 - info@rosalinejewelry.com

FAQ

Ground – Delivery occurs in 5-9 business days after processing begins

Basic (2nd Day Air) – Delivery occurs in 2-5 business days after processing begins

International – Order time will vary

***Processing may take up to 48 hours depending on when the order was placed.

Unfortunately, you cannot use more than one (1) credit card on a single order.
PayPal, MasterCard, Visa, American Express, Discover
Unfortunately, items are not guaranteed in stock. If we are unable to complete your order, you will be notified via email within 5 business days.
To cancel an order call Customer Service at 1-888-306-6036. Once an item has shipped, an order cannot be canceled.
Once we have received your order, you will receive an email confirming your order. Please note this does not guarantee the merchandise is available.

1. Use the website navigation at the top of the page or use the search box at the top right of the page to locate items you are looking for.

2. Once you find an item, choose the size (where applicable) and quantity. Then, click the Add to Bag button.

3. You can review your items by clicking on the Barneys Bag button at the top right of the screen. To remove any items in your bag, simply click the Remove button, or Update Quantity button to change the number of an item.

4.When you are ready to make a purchase, click the Checkout button and follow the steps to complete your transaction.

If you are not satisfied for any reason, you can return the product through the mail for a refund or replacement. Items must be returned within 10 days of receipt. If for any reason you decide not to keep your purchase, you may exchange it or receive a refund as long as it unaltered and in its original condition. This policy does not apply to custom designed jewelry, lay-aways or special orders. You must contact us prior to shipping items that are being returned to receive your return authorization code. Shipped items must be returned to us via registered and insured US mail.
Yes, special order items are able to be returned. Please see our return/exchange policy .
When your order is placed, an email confirming your order will be sent.